The Technology Service field has moved exorbitantly in the direction of remote support. You have seen this when calling your software or hardware support and the first thing they do is walk you through how to get them connected to your computer.
Remote support is an incredible tool that Keep IT Simple uses and loves for lots of reasons, including being able to resolve your technology issue(s) quickly. Gone are the days of having to wait hours or more on getting a problem resolved. Ninety percent of the time, your issue can be handled and resolved within minutes over the phone remotely by our experienced technology engineers.